Book Now: The Polar Express™ Train Ride 2023
NSRC 40th Gala Press Release Images Eastleigh

Frequently Asked Questions

Below are some of our most asked questions. 

There are two timetables on our website, the Green timetable which is our most frequent and our Blue timetable. We suggest you start your journey from Froghall. Departure times from Froghall are for a full round trip of the line.

Our timetable is designed to offer the maximum amount of trips from Froghall Station.


Link to question
Our tickets for the Green and Blue timetables are rover tickets. This means the ticket is valid for travel all day. You can travel on as many trips as you like, and you can get on and off as many times as you like.

Please remember our timetable works best if you travel from Froghall.


Link to question
At Froghall you can use the car park in the station. There is no charge for Parking.

At Cheddleton you can use the car park adjacent to the station. There is no charge for Parking.

There is NO parking at Consall


Link to question
Yes, at Froghall Station, however we only have a limited amount of disabled parking. If you are unable to find any disabled parking you can alight wheelchairs or elderly passengers at the platform before parking your car.


Link to question
We offer a concession for people aged 65+ which allows travel on Green, & Blue timetable days.

Rail Delivery Group, ex British Rail Employees (on production of an ID card)

To gain the concession please bring an in date and valid identification card clearly displaying a picture of the person travelling along with the name and or logo of the employer, or alternatively a payslip no less than 3 months old and supporting photo identification. We accept a photo-card driving licence or a passport.


Link to question
Yes, if you are age 65+ then the admission price is reduced.


Link to question
4-15 years. Under 4’s travel free, (this may vary on special event days and on particular services such as Polar Express™ Train Ride)


Link to question
2 adults (16-59) and 2 children aged 4-15 or 2 adults and 1 senior (60 +) are covered on a family ticket.


Link to question
Yes, we welcome well behaved dogs! A nominal fee of £10.00 is charged on all our services. However, as a responsible dog owner, we know you'll understand when we ask you to adhere to the following; Keep your dog on a lead at all times, Do not allow your dog to sit on our seats, Always 'pick up' after your dog, *Service dogs only are permitted on our dining experience or in our tea rooms. Service dogs can travel free of charge.


Link to question
We have ‘Special Events’ on selected dates and there is of course our famous Polar Express™ Train Ride. See the website for more details.


Link to question
Yes. If you would like to become a volunteer, then please complete the form on the Volunteer section on the website or give us a call and we will post the form out to you.


Link to question
You will need to contact the office to book for any dining experience using a Gift Voucher.


Link to question
All of the dining experiences are on separate carriages named ‘Diana’ and 'Nicholas'. For furthur information or to make a booking please visit https://www.churnetvalleyrailway.co.uk/experiences-and-dining


Link to question