Travelling Ticket Inspector / Guard / Crossing Keeper

Travelling Ticket Inspector

Brief Job Role: In this role you will become the main contact point aboard our public services. As you walk through the train you will be inspecting tickets, ensuring they are valid for that specific service and offering advice and guidance to those enjoying a visit to our line on what is available to do in and around the valley. It’s not just a simple case of clipping tickets though, as on some occasions you will be required to sell tickets for those unable to visit a booking office. As you go through the train you will be required to “count” the number of passengers aboard the service, and deliver this number to the guard – don’t worry though we don’t expect this to be done in your head!
Before the train sets off you will need check the coaches are clean, free of all rubbish on the floor & seats. Toilets will need to be fully stocked with both toilet paper and hand wipes, ensuring the the bins in here have been emptied too. In winter months ensuring all windows are shut correctly, and checking the heating is operational is just as important – with any faults to be reported to the guard. If any parties are booked on during the day, ensuring their reserved seats are free for their arrival is another duty required of this role.
Come the end of the day you have have an end of day sheet to complete, to record what you’ve sold and your takings – all of which is to be handed in to station you sign on at before you sign off.


Project Past and Present: Travelling Ticket Inspectors don’t have any specific projects, but upon completion of the standard TTI duties they also sell tickets for our annual raffle whilst also advertising the Souvenir Guidebook and promoting the shop and tearooms to all onboard. Interaction with the passengers is key to this role, and being able to provide the public with an in-depth knowledge of the railway and its function will help our visitors greatly.

If you would like to get involved then please fill in the attached document and send it back either by email or in the post or contact the office and we will be sure to help reach the department of our choice. 


Volunteer Recruitment Form



Guard

Brief Job Role:As a Guard you have over all control of the train this includes the engine, the safety of the passengers, travelling ticket inspectors and on train announcements. The guard would turn up early in the morning to check the coaches and clean and fit to run such as checking the lights work, no broken windows or leaks. He will then proceed to fill up the coach water tanks so that the loos work and put and coaches on charge that may require it. This may seem very simple and easy but it can take a long time to learn the safety procedures and how best to start your day. We will providing training in all the safety aspects along with one to one tuition on how to guard trains. 

Once the train is ready and connected to the coaches all the passengers are on and the station staff have give the all clear you will be able to wave you flag and sound the whistle as you set off on your days travel. 

Projects Past and Present: Much like the TTI's the Guard does not have a project but he or she does have the job of making sure thought the day that the customers are safe, the train runs to time and that the coaches are all clean and tidy. 

No prior knowledge is needed to join the railway, just a enthusiasm to learn something new and a eagerness to help the public enjoy there day. 

If you would like to get involved then please fill in the attached document and send it back either by email or in the post or contact the office and we will be sure to help reach the department of our choice.

Volunteer Recruitment Form