Santa and Steam COVID Secure Operation Book Now

COVID-19 PROTOCOLS 

In order to meet Government Requirements concerning social distancing in response to the ongoing pandemic, the following actions are being taken. These are under constant review and will be adjusted accordingly to meet any changes made prior to your actual visit.

  • We are presently only selling 50% capacity to ensure social distancing can be maintained throughout the train.
  • One Metre Plus measures are being maintained across Froghall station and onboard all trains.
  • Seats will be allocated to ensure social bubbles are kept together whilst maintaining social distancing measures
  • Hand Sanitiser Points are available prior to boarding and onboard all our trains.
  • Airline style Check-in System in operation to regulate footfall.
  • Pre-booking only in order to comply with Track & Trace requirements.
  • One-way system throughout Froghall station and service train for both boarding and disembarking.
  • Cleaning in between services, and at the start & finish of each operating day.
  • We have been certified by VisitEngland as “Good To Go”, meaning we have introduced clear processes to meet the Government‘s COVID Guidelines.